شحن

Effective Date: July 28, 2026

At Rayziq, we are committed to delivering your orders safely and efficiently across the Kingdom of Saudi Arabia. Please review our Shipping Policy to understand how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation or order verification.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak shopping seasons or promotional campaigns, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Saudi Arabia are:

Major Cities: 2–5 business days
Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping fees, if applicable, will be clearly displayed during checkout before you complete your purchase.

From time to time, Rayziq may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available), allowing you to monitor the delivery status of your order.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders within Saudi Arabia.

Please ensure someone is available at the delivery address to receive and pay for the order when it arrives.

Delivery Attempts

Our delivery partner may attempt delivery more than once. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned or canceled.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Rayziq is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact our customer support team within 48 hours of receiving your package.

Please include clear photos of the package and products to help us resolve the issue as quickly as possible.

International Shipping

At this time, Rayziq primarily ships within the Kingdom of Saudi Arabia (KSA).

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Rayziq. We appreciate your trust and look forward to delivering a smooth and reliable shopping experience.